Terms of use

Welcome to visit and use the website (hereinafter referred to as the "Website") operated by NNKOI Trading Limited (registered in the Hong Kong Special Administrative Region of the People's Republic of China, hereinafter referred to as the "Company"). These Terms of Use (hereinafter referred to as the "Terms") are a legally binding agreement between you (hereinafter referred to as the "User") and the Company, which regulates your use of the Website and the products and services provided through the Website. These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.

I. Scope and Content of Services

The Website mainly sells various types of clothing, shoes, and jewelry. Product details, specifications, colors, and sizes, etc. are displayed on the Website, but there may be slight differences. The Company makes every effort to ensure the accuracy of the information, but does not guarantee it to be completely error-free.

II. Account Registration and Use

2.1 Registration Information

When registering, you are required to provide true, accurate, and complete personal information, including name, contact information, address, and valid payment method, etc. If the information changes, you should update it in a timely manner.

2.2 Account Security

The User is responsible for keeping the account and password safe and is liable for all activities under the account. If any abnormal situation of the account is found, the User should notify the Company immediately. It is strictly prohibited to lend the account to others.

III. Products and Prices

3.1 Product Information

The product pictures and descriptions displayed on the Website are for reference only. There may be slight differences in the actual products due to different batches. The quality of the products shall be subject to the physical items, and the Company ensures the quality in accordance with relevant standards.

3.2 Price Explanation

The prices on the Website are shown in US dollars and do not include possible shipping fees, customs duties, and other taxes and fees (if applicable). The prices may be adjusted due to promotional activities, market fluctuations, or changes in raw material prices. The price shown at the time of order confirmation shall be the final price.

IV. Orders and Deliveries

4.1 Order Process

After the User places an order, the Company will send an order confirmation email. Order confirmation does not mean that the products have been reserved or shipped, and the Company has the right to confirm the order according to the inventory situation.

4.2 Delivery Time

Under normal circumstances, the order will be shipped within 3 working days after confirmation. However, the shipping time varies depending on the destination and the logistics service provider. In case of force majeure, the delivery time may be delayed, and the Company will notify the User in a timely manner.

4.3 Goods Inspection

The User should inspect the goods in a timely manner upon receipt. If there are quality problems, damages, or discrepancies with the order, the User should contact the Company's customer service within 7 working days after receiving the goods and handle the return or exchange according to the instructions.

V. Payment Methods

The Website accepts a variety of payment methods, such as credit cards, debit cards, e-wallets (such as Alipay Hong Kong, WeChat Pay Hong Kong), and bank transfers, etc. The specific payment methods shall be subject to those displayed on the Website. The User should ensure the accuracy of the payment information, and the Company shall not be liable for transaction failures or losses caused by incorrect payment information.

VI. Intellectual Property and Privacy Protection

6.1 Intellectual Property

All contents of the Website, including but not limited to texts, pictures, trademarks, logos, software, etc., are protected by the intellectual property laws of Hong Kong and international laws. Without the written permission of the Company, the User shall not use, copy, disseminate, or modify them without authorization.

6.2 Privacy Policy

The Company respects the User's privacy and handles the User's personal information in strict accordance with the Personal Data (Privacy) Ordinance of Hong Kong. The specific privacy policy can be found on the Website.

VII. Limitation of Liability and Disclaimer

7.1 Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for direct, indirect, incidental, special, or consequential losses (such as loss of profits, data loss, etc.) caused by the use of the Website or the purchase of products, unless caused by the Company's intentional act or gross negligence.

7.2 Disclaimer

The Company shall not be liable for service interruptions, order delays, or other losses caused by force majeure (such as natural disasters, wars, government actions, network failures, etc.) or reasons of third parties (such as mistakes of logistics providers, failures of payment systems).

VIII. Governing Law and Dispute Resolution

8.1 Governing Law

The signing, performance, interpretation, and dispute resolution of these Terms shall be governed by the laws of the Hong Kong Special Administrative Region.

8.2 Dispute Resolution

If a dispute arises between the two parties during the performance of these Terms, they should first resolve it through friendly negotiation; if the negotiation fails, either party has the right to file a lawsuit with the court having jurisdiction in the Hong Kong Special Administrative Region.

IX. Other Provisions

9.1 Amendment of Terms

The Company has the right to modify these Terms at any time, and the modified Terms will be published on the Website. If the User continues to use the Website after the Terms are modified, it shall be deemed that the User has agreed to accept the modified Terms.

9.2 Severability

If any part of these Terms is determined to be invalid or unenforceable, it shall not affect the validity and enforceability of other parts.

9.3 Waiver

The Company's failure to exercise or delay in exercising any right under these Terms shall not constitute a waiver of such right; the waiver of any breach of contract shall not constitute a waiver of subsequent breaches of contract.

2024-10-27