Privacy policy
This privacy policy is intended to inform you about how NNKOI Trading Limited (hereinafter referred to as "we") collect, use, store, share, and protect your personal information when you use our website and related services. Please read and understand the entire content of this privacy policy carefully before using our services.
I. Information We Collect
1. Registration Information: When you register as a user of our website, we may collect your name, email address, mobile phone number, username, and password, etc., in order to provide you with personalized services and manage your account.
2. Order Information: When you make a purchase of goods, we will collect your shipping address, payment information (such as bank card number, payment platform account, etc.), purchased goods information, order date, and amount, etc., for processing your order, arranging delivery, and providing after-sales service.
3. Browsing and Behavioral Information: We will automatically collect the information generated during your use of our website, such as your IP address, browser type, operating system, access time, pages you browsed, search keywords, etc., to help us optimize the performance of the website and enhance the user experience.
4. Other Information: If you choose to participate in our promotional activities, sweepstakes, or questionnaires, etc., we may collect additional information you provide, such as age, gender, hobbies, etc., for the management and analysis of the activities.
II. How We Use the Information
1. Providing Services: We use the collected information to process your orders, provide goods or services, handle payments, arrange deliveries, and offer after-sales service.
2. Personalized Services: Based on your browsing history, purchase preferences, and other information, we provide you with personalized product recommendations, promotional information, and advertisements.
3. Website Optimization: Analyze your usage behavior and feedback to improve the functions, user interface, and service quality of our website.
4. Security Assurance: Protect our website and services from security threats, verify your identity, and prevent fraud and abuse.
5. Legal Compliance: Comply with applicable laws, regulations, and regulatory requirements, and handle disputes and legal matters.
III. Storage and Protection of Information
1. Storage Location: We will store your personal information on secure servers, and it may be stored and processed in different countries or regions. We will take reasonable security measures to protect your information from unauthorized access, use, disclosure, or damage.
2. Security Measures: We adopt a variety of technical and administrative measures to protect your personal information, such as data encryption, access control, firewalls, etc. At the same time, we also conduct strict confidentiality training for our employees to ensure that they comply with our privacy policy and relevant regulations.
IV. Information Sharing
1. Third-Party Service Providers: In order to provide you with services, we may share your personal information with third-party service providers, such as logistics and delivery companies, payment institutions, data analysis companies, etc. These third-party service providers will process your information in accordance with our instructions and the provisions of this privacy policy, and are bound by strict confidentiality obligations.
2. Legal Requirements: In cases required by law, we may disclose your personal information, such as in response to a court subpoena, government agency investigation, or other legal procedures.
V. Your Rights
1. Access and Correction of Information: You have the right to access and correct your personal information on our website. You can perform the corresponding operations in the account settings by logging into your account.
2. Deletion of Information: Under circumstances that comply with the law, you have the right to request us to delete your personal information.
You can submit a deletion request by contacting our customer service team.
3. Restriction of Processing: You have the right to restrict our processing of your personal information, for example, when you believe that our processing activities violate the law or your rights and interests.
4. Data Portability: Under circumstances that comply with the law, you have the right to request us to provide your personal information to you in a structured, commonly used format or transfer it to other data controllers.
VI. Protection of Minors
Our services are mainly aimed at adults. If you are a minor, it is recommended that you use our services accompanied by your parents or guardians and obtain their consent before using them. We will not collect the personal information of minors without the consent of their guardians. If we find that we have collected the personal information of minors without the consent of their guardians, we will delete such information immediately.
VII. Changes to the Policy
We may update this privacy policy according to business development and changes in laws and regulations. We will publish the updated privacy policy on our website and remind you of it in a prominent position. If you continue to use our services, it means that you agree to be bound by the updated privacy policy.
VIII. Contact Us
If you have any questions, comments, or suggestions regarding this privacy policy or our privacy protection measures, you can contact us in the following ways:
Customer Service Email: NNKOI888@outlook.com
Customer Service Phone: 852-69377881
We will reply to your inquiry as soon as possible and solve your problem.
NNKOI Trading Limited
2024-10-21